Executive in world-class Technical Learning and Enablement
I help leaders in technology organisations increase revenue and reduce costs with analytics, training, and enablement.
I help leaders in technology organisations increase revenue and reduce costs with analytics, training, and enablement.
All C-Suites want to talk about current skills and how to measure them.
Creating a skills matrix is no simple task and is often complicated by being too close to the trees to see the forest. I can create this with an independent viewpoint.
Who do you use to check if your enablement content meets the needs?
Using subject matter experts internally is often complex and time-consuming. I can work with you at the speed of business to ensure your enablement is hitting the mark.
The press speaks of nothing else right now. Content developers use AI to create content far from the required standards. Uploading your IP to a public AI system will drive your CISO nuts.
Let me show you how to safely use AI in your development without giving away your IP.
According to CareerBuilder organisations that lack a formal onboarding process tend to experience negative results. 16% report lower productivity, 14% have more inefficiencies, 12% have higher employee turnover, and 11% report lower employee morale.
I can work with you to optimise your onboarding program and release value.
Not enough daily hours to create high quality training and enablement materials?
Are you just creating Death by PowerPoint?
I can work with you to supercharge your development of content from Enablement Documentation to Performance Support and even Instructor / Virtual materials
I offer customized training and consulting services for businesses and organisations looking to invest in their employees. My bespoke programmes include leadership development, communication skills, and team building.
I have a track record of Revenue Retention and Ticket Deflection in £millions.
1c Clarendon Road, London E18 2AW, United Kingdom.
My first involvement in IT was in 1977. By the middle of the 1980s, I was already networking computers as a radio ham, wirelessly, a network manager of tens of thousands of users.
I started by working in the manufacturing industry, automating the high-tech creation of previously handmade objects. I started as an apprentice and became the Master, managing the apprentice department.
From there, in a career change, I moved into the training world in 1997 and started to automate delivery with CBT, which turned into eLearning.
Blame me, but I imported the first DIY authoring tools into Europe and, for over ten years, represented first Trainersoft and later Lectora. I built a team offering training support services and creating thousands of hours of learning.
Now, 27 years later, with hindsight and experience, I am still pushing the envelope of LearnTech, including Cyber, AI, and Machine Learning, but the focus has changed towards understanding and meeting business needs.
By now, you probably guessed I am not your average, high-brow, country-club consultant. I am a tech-savvy, Results-Oriented Technical Learning and Enablement Leader with knowledge of the learning industry from the struggling to the bleeding edges. I have been in Product and Program Management and a CTO along the way.
My extensive experience and contribution to the L&D field have made me an acknowledged leader and pioneer in digital learning and personal development.
I am skilled as a learning architect developing new strategies, programmes, and technologies that successfully integrate into business workflows, specialising in Customer Success, Revenue Retention, and lower Customer Support costs.
Experience with New Starters - Senior Management.
Throughout my career, I have supported diverse industries and fields, including:
Cybersecurity
Hospitality
Sales
Pharmaceutical
Petrochemical
Automotive
Professional Services
FinTech
Product
Technology
Compliance
Neil is one of the sharpest guys I have met. His creativity and out-of-the-box thinking constantly inspire me. Beyond ideas, Neil has real solutions to real issues organizations have every day. I have put Neil on my list of smart people to call when I need advice, you should too.
Neil is a creative ball of energy when it comes to organizational development and workplace performance. His passion is contagious, and he never fails to excite, intrigue and add insight.
When you meet someone with a significant public profile, there is a danger that they will not come up to your expectations.
In my experience, there is ZERO probability of that with Neil; his real persona is even stronger than his public image.
Genuine, realistic, innovative, trustworthy, and inspirational are five adjectives that, to my mind, capture his personality and approach.
Thought Leader interviews - Learning Solutions, Florida
Does Social Learning have a future? An interesting panel on how social learning will become so important. This from 2011, were we right?
An interview after releasing a learning project with a difference. Using voice recognition in call centres to simulate incoming calls and monitoring the response.
After keynote at the Polish learning conference, interviewed about the difference between eLearning and mLearning
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